Reno Fun Train
Groups ; Hundreds of persons traveling to Reno * Received Pullman Service Training* Managed a car of 60 passengers, helped with -loading, baggage, seating, assisted with needed tasks and requests from passengers, checked ID’s, set-up bar, took orders, made cocktails, handled cash, gave tours, sang, politely defused high energy situations with unruly and intoxicated guests, read poetry on return trip to extremely exhausted guests, Received fantastic reviews.
Synopsys
Serving as a car attendant, responsible for assisting in boarding and detraining of passengers and baggage. Provided information about train service and delays. Assisted passengers in personal needs and errands. Ensured each passenger has the proper identification and understands the safety requirements and train rules. Ensured safe and orderly passenger conduct. Interacted and communicated professionally with passengers and co-workers under all types. of circumstances. Maintained a positive attitude and well-groomed appearance that conveys to passengers a sense of competence and professionalism. Made customer service announcements.
LA Rail
Synopsys
Evaluated costs and benefits, made recommendations to offset sudden increase in ticket prices. Improved relationships with local/regional businesses for cross-promotions. Researched industry to develop and implement a publishing calendar, a newsletter schedule, search engine optimization and a social media/print advertising campaign utilizing and training existing staff for efficiency and costliness. Created an online database for the existing client list. Encouraged public speaking calendar for the Conductor. Contributed media releases, ready-to-go articles and promotional trips for regional/national exposure. Promoted collaborative National advertising campaign for private car owners. Cultivated long and short-term goals.